Complaint
| Place of Origin | Hongkong, China |
| QC Policy | All products in each of the production process for inspection, to ensure the quality of finished products. |
| Packaging | 1.Often products come with popular retail packaging . you can also choose packaging: opp bag /piece or custom retail packaging(blister box , PE bag , bubble , gift paper box ,or without packing |
| 3 .we also can package as customers' requirement . | |
| Delivery Time | 3-7days |
| Shipping terms | 1. Usual order: register air mail, DHL, UPS, FEDEX, TNT, AREX ,EMS,Epacket ,so on |
| 2. Large order: By sea or By air, | |
| Payment terms | Western Union, Credit Card, Bank Transfer(T/T), PayPal, Wechat, Alipay, etc. |
| Main Markets | North America; South America; Eastern Europe; Mid East; Eastern Asia; Western Europe; Central America; Northern Europe; Southern Europe |
| Service | 1. OEM/ODM are highly appreciated |
| 2. Customized logo are welcome |
Q1. What is your terms of payment?
A: Western Union, Bank Transfer(T/T), Paypal, MoneyGram, Wechat, Alipay, etc.
Q2. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, FCA
Q3. How about your lead time?
A: Usually 3-5 days after payment confirmed
Q4. Can you produce according to my design?
A: Yes, we can customize by your design
Q5. What is your sample policy?
A: There is sample cost for OEM order .Sample cost will be deducted in our next bulk order.
Q6. Do you inspect the goods before shipment?
A: We have 100% inspection for every products before shipment.
Q7: How to order?
A: Please let our sales know tshe items and quantity you need. An official PI will be sent to you after confirming the order. Warehouse will arrange your order after receiving your payment proof and ship out after receiving your payment.
Q8: What is your shipment method?
A: For fast shipping: DHL/FEDEX/UPS, 3-5 working days
For economical shipping: CHINA MAIL, 7-20 working days
Q9: How to solve quality problems?
A: Exchange immediately
Q10: What to do if the goods are damaged during transportation
A: Fully assist in contacting the courier company to claim
Why choose Esaker?
A.Absolute integrity and sincerity to every customer, even if the order may not be able to be traded,we must be maintained, which is the corporate culture.D.Strictly quality control.
E.Good after-sale service.
