Complaint
Koosen builds special car and trailer movers for handling cars and commercial vehicles of different sizes and weights.When talking about unconventional loads such as motor vehicles, it is necessary to conceive products suitable not only for the load to be transported but also for the customer's logistical needs. Allowing vehicles to be moved quickly and easily ensures time savings and avoids the use of very often internal combustion vehicles in closed areas.
1.Q:How about your delivery time?
A: 5 days to ship if in stock, 25 days if it need to re-produce.
2.Q:Why should I choose from you?
A:Koosen have rich experience to choose suitable equipment to you,as we have been in this line over 13years.Moreover,our products are highly competitive,both in quality and price.
3.Q:What about your warranty time?
A:Generally,the product warranty period is 12 months for key components since you receive it..
4.Q:What should we do if there have quality problems?
A:Pls send picture or video about the broken part to us,we can provide technical support and free spare part of key parts within 12 moths.
5.Q:What payment methods do you support?
30% deposit and 70% balance will be paid in 3 working days after get copy B/L.
6.Q:What is your trade terms?
We have EXW, FOB, CIF, CFR for you to choose, and we can change according to your requirements.
7.Q:Are you factory?
Yes,we have our own factory.
8: Can I visit your company?
Of course at anytime.
9, Do you support customization?
Yes.We not only provide standard products,but also support customized products.
