Complaint
PRODUCT NAME: Automatic touchless car wash machine
Model : T12
Product Name: | Automatic Car Wash Machine |
Model: | T12 |
Max. Car Size: | L*W*H=5600*2100*2080mm |
Fan Motor Power | 4 pcs 5.5KW blowers |
1. What size cars T12 automatic car wash machine can apply for ?
( Length×width×height )
Maximum car wash size: 5600*2100*2080mm (18.37ft *6.89ft *6.82ft)
2. What's time cost for complete fine wash of T12 automatic car washing machine?
Complete fine wash with high pressure water spray, wax, foam and air drying totally cost about 4.5 minutes.
3. How about the air drying result?
Uses design of air fluid mechanics principle to achieve long-distance high-pressure air cylinder, can reach 90% drying result, the
stability with safety are much more better than the profiling air drying in brush wash machine.
4. What's the cost for wash one car?
For example in our city, water with electricity cost for one car is about 1.5 RMB, chemicals cost about 1 RMB, total 2.5 RMB
equals USD0.45
5. What's power supply required for running Sino Star automatic car washing machine?
Sino Star automatic car wash machines require 3 phase industry power supply, in China the standard is 380V/50Hz, if customer
require different voltage or frequency, we have to customize motors from Siemens Company, and change accordingly fans, low-voltage electrical cables, control units, etc.
6. How to make installation and after sale service for Sino Star?
* If there's an exclusive distributor available in your region, you need to buy from distributor and distributor will support your
installation, training and after sale service.
* If a distributor can't be found in your region, we can dispatch technician to support your installation and training, but the
traveling expense should be on customer's account, this will include visa cost, air tickets cost, hotel with restaurant cost, and
customer need to pay for technician salary USD100/day.
7. How to become a distributor?
* We don't have special condition for a conventional distributor without exclusive right.
* If you want to apply for exclusive dealership in your country or region, the first step you need to purchase a demo machine to
show customers there, and we need to make an agreement with a yearly MOQ.
8. What need to be prepared before machine installation?
* 3 phase industry power supply, 25Kw.
* Water supply, with a water tank. (2000 liters)
* Air compressor with air volume more than 0.67m³/min, could provide stable air pressure more than 0.8Mpa.
* Floor cement thickness need to be more than 20cm, if not enough then need to make six concrete columns for mounting support
frames, floor horizontal error less than 3cm.
* Scaffold 2 pcs.
* Electric Hammer 1 pc, configurator 10, 14, 16 drills each one piece.
* Electric Welder 1 pc.
* Polisher 1 pc.
* Infrared Level 1 pc.
* Rough twine 10 meters.
* Hand Electric Drill 1 pc.
9. What's the warranty of T12 automatic car washing machine?
We offer 3 years extended warranty for complete machine, all spare parts included, within warranty period, if any parts break
down, we will compensate new parts at free charge, but warranty doesn't cover courier expense. Normally we will ask customers keep some spare parts in stock for machine maintenance, and the compensation spare parts will be sent together with next shipment or through a cheaper way but not by DHL. Meanwhile, warranty is not valid in any of below situation:
* Human damage or operate the machine not follow instruction or under abnormal circumstance.
* Damage due to force majeure, such as wars, floods, earthquakes, lightning, abnormal voltage.
10. What is leading time of Sino Star T12 automatic car washing machine?
If customer requires same as China standard three phase industry voltage 380V/50Hz, we can provide fast delivery within 7~10 days,
if different with China standard, the delivery schedule will prolong 30 days.
11. What's the harmonization system code of the automatic car wash system?
HS code: 8424899990
