1. Q: Can I get some samples? A: Yes,sample order is available for quality check and market test.
2.Q: What's the delivery time? A: It usually takes about 25-40 working days for production based on specifications for your order and quantity.
3. Q: What's your payment terms? A: We usually accept T/T or L/C at sight as the main payment terms,and other payment can also be negotiated.
4. Q: How does your factory do regarding the quality control? A: Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before packing and shipping.
5. Q: Will you deliver the right products as I ordered? How can I trust you? A: Yes, we will. The core of our company culture is honesty and loyalty. Our company been audited and approved by SGS, assessment report will could be sent to you by email.Also, we are alibaba's Gold supplier. If you check with alibaba,you will see that we have never got any complaint from our customers.
6.Q:What certificate do you have for electric bicycle? A: Every electric bicycle has CE/EN15194 certificate from SGS
7.Q:Did you attend any abroad exhibition? A:We went to INTERBIKE, EUROBIKE, TAIPEI CYCLE, MUNICH ISPO BIKE, VELO PARK, INTERMOTCOLOGNE, EICMA, SAN PAULO MOTORCYCLE SHOW, CANTON FAIR, SHANGHAI CYCLE SHOW, etc.
Complaint
