Complaint
| Category | Custom Enamel Pin |
| Material | Iron / Brass / Copper / Zinc Alloy etc. |
| Design | 2D/3D, one side logo or double |
| Size | As your request Common size @ 1/2"~ 5" |
| BackSide | Blank(sandblast) / Laser engraving / Engraving etc. |
| Shape | Square / Rectangle / Roundness etc. (customized) |
| Color Craft | Soft Enamel / Synthetic Enamel / Hard enamel / Printing |
| Logo | Stamping /digital printing / laser engraving etc. |
| Plating (Finish) | ShinyGold/Silver/Nickel/Brass/Chrome/Anti plating/Matt plating/Dual plating etc |
| Attachment | Rubber/Butterfly clutch / Safty Pin/Jewelry/Dulex clutch/Cufflink/Magnet etc. |
| Packing | Backer Card/OPP bag/Bubble bag/Plastic box/ Gift box etc |
| MOQ | 100pcs |
| Lead Time | Sample time: 5~7days Mass production: 10days |
| Shipping | FedEx / DHL / UPS / TNT etc |
| Payment | T/T , Western Union , Paypal , Alibaba |
Q1: I am a novice foreign trade, how to finish an order?
A1:First of all, you can contact us by email
Our professional staff will give you answer any questions, or,you can direct online order according to their own requirements.
Q2: What's the order process?
A2: Submit design(you) > submit quotation(me) > confirm to order and pay set up cost (you) > Create artwork (me)> Approval (you) > full payment or a half payment(you) > Production + Shipping after full payment (me)
Q3: Can I get a product sample?
A3: Yes, of course. We will make sample after you paid set up cost. And we will take picture for your check.If you need physical sample, we will send you by freight collect.
Q4: I'd like to know the specific delivery process.
A4: We will provide you tracking number at the time of shipping. It could be following on internet.
Q5: I need some very urgent, how fast you can produce it?
A6: For most items, it will need only 4-7 days when in a rush. Depending on your item, we will check schedule and get a fastest production time for you.
Q6: I received, but it's wrong, how could I do?
A6-1: If the goods you received is same as the sample you confirmed, we don't accept refund.
A6-2: If the goods is different as the sample, we agree to remake for you freely.
