Complaint
Technical Specification Data
| Model | SP5HP-AC | SP10HP-AC | SP20HP-AC |
| 280W Mono Solar Panel (Pcs) | 20 | 40 | 80 |
| DC Disconnect Switch (Pcs) | 1 | 2 | 5 |
| Solar Pumping Inverter (#/Kw) | 1/5.5 | 1/7.5 | 1/15 |
| Solar Pump (#/Kw) | 1/3.7 | 1/5.5 | 1/13 |
| DC Cable (m) | 100 | 200 | 500 |
| MC4 Connector (Pair) | 4 | 8 | 20 |
| Water Level Switch (Pcs) | 1 | ||
| Mounting System | Ground Mounting System For STD | ||
| PV Tools | Wire Cable Cutter & Stripper,MC3 MC4 CrimperMC4 Connectors Assembly | ||
1) Q: Are you a factory or trading company?
A:We are a OEM/ODM factory.
2) Q:What payment methods your company accept?
A:We accept most ofthe payment methods,but mainly accept T/T,L/C,Western Union,Paypal and MoneyGram.
3) Q:I haven't done business with you guys before,how can i trust your company?
A:Our company has been in Made in china .com for almost 7 years,which is longer than most of our fellow suppliers,we've been golden suppliers for years.what'smore,we've got quite a lot authority certificates,for example,CE,,RoHS,FCC ISO9001, BV, Made in china onsite check certificate. I hope those above will be persuasive enough.Our Trade Assurance Limit is US $28,000, and it is still going up.
5) Q:what's the shipment terms and delivery time of your company?
A:Well, they depends on the quantity of your order.As you know ,we need time to manufacture the machines.but mostly ,the shipment time is 3-8 working days after delivery.For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggestExpress and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order.
6) Q:Do you give any discount ?
A:I'll surely try my best to help you get those by the best price and good service at the same time.
7) Q:I would like to ask you if it's possible to have my logo on the product.
A:We hope you know that our company Ratopo perfectly support customized logo service. But, we also hope you know that it's an extraservice,so a little bit extra service fee is needed.
