- Provide documents, including analysis/qualification certificate, insurance, country of origin, etc.
- Provide PPT, video, detail real pictures as well as scheme for customers' marketing.
- Send real-time transportation situation.
- Provide free spare parts to customers for any complaint within warranty.
- Video meeting with customer to show and operate the products. Provide solutions if needed.
FAQ
Certification
1, What certifications do you have?
Our factory Dongguan Guanglei passed ISO9001, ISO14000 and BSCI. All products had passed more than 300 domestic and international certificates such as CQC, CTL, EU, CE, RoHS, FCC, ETL,CARB, etc. There are over than 100 patent certificates of appearance patent, and 35 patent certificates of utility models.
Production
1, are you the manufacturer?
Yes, we are the manufacturer. We have specialized in the air purifiers field since 1995. We own 25000 square meter factory Dongguan Guanglei. Many brand buyers established good cooperation with us in our 27 years development.
Quality control
1, What testing equipment or lab do you have?
Silk screen department, Drop testing, CADR test chamber, Endurance testing, Temperature/Humidity testing, Transit testing, Injection department, Products moulding, NJoisy testing, etc.
2, What is your quality control process?
100% inspection before delivery. Our company has strict quality control process.
3, How long is the guarantee?
One year guarantee for all our models.