Complaint
| Item: | metal business card |
| Material: | Brass/Zinc Alloy/Iron |
| Minimum of quantity: | 1 pcs |
| Size: | Standard size 35mm/40mm/50mm, customized size is acceptable |
| Brand: | OEM or ODM |
| Plating: | Gold,Nickel,Bronze,Antique Gold,Antique Nickel,Antique Silver ect |
| Color: | Different color available, match Pantone color code |
| Logo: | Soft Enamel,Hard Enamel,Embossed,Laser,Silk Screen Prints |
| Package: | Poly Bag / Bubble Bag / OPP Bag / Plastic Box / Gift Box |
| Delivery time: | 8-10 days for sampling,12-15 days for production |
| Shipment: | Via Sea/Air/DHL,Fedex,UPS,EMS,ARAMEX,etc |
| Payment: | T/T, Paypal, Western Union, L/C are available |
| 30% Deposit before production and 70% balance before shipment |
1. Are you trading company or manufacturer ?
----Yes, we are direct factory. AQ Pins is our office name and JDL is our factory name. Welcome to visit our factory, and we have 20 years experience . We are capable of offering good quality products with competitive price for customers.
2. What is your Payment term?
----Our standard payment term is 30% deposit before production, 70% balance before shipment.
We also do monthly payment for VIP customers.
3. Is there quality control on all production lines?
----Yes, all production lines will be equipped with a QC. 100% inspection before packing,Spot
inspection before shipment.
4. Can I get samples ?
-----We can offer you stock samples free of charge and you only need to cover the shipping cost,but if you need samples according to your own artwork, the mold fee is required.
5. Could you accept Sample order?
-----Yes, sample order is welcome.
6.What guarantee do I have that assures me I will get my order from
you since I have to pay in advance?What happens if the products you
shipped are wrong or poorly made?
-----AQ Pins&Gifts Co., Ltd has been in this business since 1998.Not only having a strong production team to make sure the quality,but also a BSCI & SGS audited supplier. Besides,we accept Paypal and Alibaba trade ASSURANCE which make your money safe.
7.What if the produciton were wrong when received?
-----If you provide wrong information and cofirmed wrong artwork or production plan, then sorry you will afford to re-make them. If we made products wrong with our artwork or production
process, we'll re- make for you freely.
8. Can you do the design for us?
-----Yes. We have a professional team with rich experience in metal crafts designing and
manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect gift.
