Company Profile: EDINOU INC (HUANG CHUANG RUI HAI INDUSTRY AND TECHNOLOGY CO.,LTD) has been a leading manufacture of glassware products in China and USA since 2010. We currently a variety of glassware products including glass candle holders, glass jars, and glass bottles. Our customers in the U.S., Canada, Europe and other countries appreciate our balance of good quality, competitive price, and efficient service.
Your Customer Service Team We will: 1.Create a custom plan of production and shipping based on each customer's requests 2.Communicate quickly and efficiently 3.We respond to inquiries within 24 hours 4.Our customer service centers are located in both the USA and China and are staffed by employees from the U.S., Europe, Australia and Africa 5.Our trained employees can communicate in English, French, and Russian 6.Expedite shipping from port to port or door to door for customers ensuring prompt and accurate delivery 7.Maintain good communication with: Monthly conference calls Weekly production and shipping updates
FAQ:
Q1: What's your MOQ? A1: The MOQ is 500 units per design.
Q2: Do you offer free samples? A2: Normally we can't supply free samples, but we refund your sample fee when your purchase quantity is over 2000 pcs per design.
Q3: Can you print a logo or design on a product? A3: Yes we can print on any of our products to meet your design criteria.
Q4: Is your product considered food safe? A4: Yes, our products are food grade approved by FDA & CA Prop 65 and LFGB.
Q5: What is your production lead time? A5: Sample turnaround is usually take 2 weeks. Mass production needs around 40 days to make one container order quantity.
Q6: What are payment terms? A6: T/T term: 30% deposit, the balance payment before shipment.
Q7: How are products packed? A7: Each holder is packed either in safe bulk packing (card board divider and outer carton) or individual boxes as required by the customer.
Hot Products:
Kinds of ssential oil bottle
Kinds of aroma bottle
Kinds of clear candle holder
Kinds of clear candle holder
Kinds of Eletroplating candle holder Kinds of Eletroplating candle holder
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