Complaint
General
HCC780 is a Mini dual face magnetic stripe card reader. Its two heads allow user to swipe the card at both sides, to avoid the confusion on which side the magnetic stripe should face to. The LEDs and buzzer beep will response to each operation.| Track | Track1 | Track2 | Track3 |
| Recording density | 210 BPI | 75 BPI | 210 BPI |
| Capacity | 79 characters (7 bit code) | 40 characters (5 bit code) | 107 characters (5 bit code) |
| Power Supply | Power supplied by the computer | ||
| Card operation speed | 10 ~ 150 cm/sec | ||
| Decoding method | F/2F | ||
| Operation temperature | -10 ~ 50°c | ||
| Life time of head | Approx. 500,000 passes Approx. 300,000 passes | ||
| Baud rate | 2400 bps,9600 bps,19200 bps | ||
| Card standard | ISO 7811 | ||
| Cable length | 120 cm | ||
| Color | black and Ivory at optional | ||
| Dimension (L*D*H) | 116*36*40mm | ||
FAQ
1. Are you manufacturer?
Yes, we are manufacturers. We have been in PC/POS/Mobile Payment product & Solution for Eight years. We can provide OEM / ODM customized service according to our customers' various application and demands.
2. Would you provide SDK for me?
Yes, we offer free SDK if you order sample. All the contents in a CD ROM with sample together.
3. What warranty for the products?
According to our warranty policy, we will provide 12 months warranty time from the shipment date for our all products (Excluded the consumable parts). As for the mass order, we will provide certain proportion spare parts or RMA machine for local service.
4. What is the minimum order?
We accept one piece for standard products. If require OEM, will see detailed requirements and confirm MOQ to you from our sales department.
5. Can we get the free sample?
Sorry, generally we would not provide the free sample. If the customer confirm the specification and price, they can order the sample firstly for the testing and evaluation. When they place the mass order, we can return the sample cost to the customers.
6. Do you accept Paypal?
Yes, we accept paypal. Besides, we accept Western Union, T/T, L/C Secure payment (Escrow Service from Alibaba) and so on.
7. What's the delivery time?
Generally, sample can be shipped in 2-3 working days after payment. For quantity, theleading time will be 1-4 weeks depend on exact quantity.
8.Which way to deliver the goods?
By Express: DHL UPS TNT FEDEX or ARAMEX EMS E-packing.
By Sea: Inform us the Sea Port to check which ship line.
By Air: Inform us the Airport to check which flight.
Or pick up by the customers.
9. What the after sale service?
a. Our all products will provide 12 months warranty;
b. Enough stock spare parts for guarantee;
c. Professional engineers provide 7*24 online service; If required, our engineers can provide local service in field;
d. As for the returned failure products, we will fix it and return to the customers in one week after we received it;
