Complaint
Z Bucket Conveyor Machine is one of the most efficient ways to elevate bulk materials vertically. It consists of a series of buckets attached to a belt or chain with pulleys or sprockets located at the top and bottom of the unit. The buckets are located in a casing or housing to contain the material. Bulk materials are loaded into each bucket as the bucket moves past an inlet point. We manufactures a wide variety of bucket conveyor machine based on the characteristics of the bulk material and the process requirements.
Q1. Do you test all your goods before delivery?
A: Yes, every product will be tested before delivery. If products' quality is not consistent with the description as we described or the promise before you place order, we promise 100% refund.
Q2: How does your after-sale service work if the product got damaged?
A: In the guarantee time of 12 months, our general after-sale service will change the damaged parts for the customer, but if the damage could be repaired by slight cost, we would wait for the customer's bill for the fix cost and refund this part of cost.(note: Vulnerable parts do not include.)
Q3: How do you make our business long-term and good relationship?
A: We keep good quality and competitive price to ensure our customers benefit .
We are factory and be able to give you the best price with good quality, and we have a policy that " for saving time and absolutely honest business attitude,we quote as low as possible for any customer, and discount can be given according to quantity"
Q4: Does HENGYU has oversea selling company or branch office?
A:So far, we only have some oversea business partners. If you would like to resell our products with your own brand, we'd like to provide our best support for you to do local market. Do contact us without hesitate.
