Complaint
| Product Name | CNebikes bafang mid motor city ebike |
| Frame material | Aluminum alloy |
| Motor type | Bafang MAX 36v 250w mid drive motor |
| Battery | 36v 10.4ah rear rack lithium battery |
| Controller | controller inside the motor |
| Brake | Tektro V-brake |
| Rim | 700c double-wall alloy rim |
| Display | C966 display |
| Brake lever | Tektro |
| Headlight | LED front light |
| Saddle | Velo |
| Motor sensor | Speed sensor and torque sensor |
| Derailleur | Shimano Nexus 8 speed |
| Tyre | 700c x 38 |
| Charger | AC 100V-240V,2amps smart charger |
| Weight | 27kgs |
| Loading | 150kgs |
Our service:
Pre-sale Services:
1.Provide free consulting, to resolve the confusion from customers and supply technology services free by telephone;
2.Mining and carefully study customer's needs,provide detail and suitable design solutions according to the actual
installation environment;
In-sale Services:
1.Try best to meet the reasonable demands by customers;
2.Keep close touch with our clients during the period of installation;
3.Cooperate friendly with client and satisfy our clients with best quality electric bike .
After-sale Services:
1.We provide free training to our customers on how to install and use ebike .
2.Provide 2-year guarantee for normal products free;
3.A complete after-sale service system to help customers resolve the problems during the using time;
4.Regular follow-up service to our customers, solicit opinions from clients and improve the improvement.
