Complaint
1.Introduction:
We are a professional big manufacturer which have 18 years experience and can produce many different kinds of stage lighting and stage effect machine in high quality with low price . OEM order is also welcome and small order is also accepted
Welcome you visit our factory for more business negotiation anytime
2.shipping:
For small order, We will delivery by DHL , UPS, Fedex, EMS or TNT , also ,we can help to find best forwarder if the big order and need ship by sea .so Please send the available phone number and right address for fast and safe delivery
3.Guarantee and responsibilty:
We guarantee that all our products will be tested before shipment., if there any damage caused in transit , we can not control the entire process , if so , we are happy to communicate with the buyer friendly solution.
Our products have 2yearsvwarrantly time.
Import duties, taxes and charges are not included in the product price or shipping charges. These charges are the buyer's responsibility.
So Please check with your country custom office to determine what these additional costs will be prior to bidding/buying.
however, we will try our best to minimize the extra charge for our customers. In order to avoid any unhappiness, you are suggest to know your local customs and government regulation before purchase.
A: what kinds of certificate will you have for your products?B : Yes , all of our products pass CE & Rohs
A : Can you accept sample order ?
B: Yes , sample order is acceptable!
A :How can I Get better price for your products?
B : we are Manufacturer in China ,. If you have big demand on quantity , better price for more order qty ,please contact us to get some discounts if your order qty is bigger.
A : What is your payment terms?
B: We accept Western Union , T / T , Paypal , Alibaba assurance
A : How long does it ship to my country and which Deliver ymethod are available ?
B : lt often takes about 3-7 working days ship to any country . We ship by DHL/FEDEX/UPS etc to delivery our products . We will advise you the way of shipping ,because we know which shipping company has much better customs clearance and best delivery times for your country
A : How can I track my package ?
B: After we send the products , 12-24 hourswe will send Shipping tracking number to you.Then you can track your products on your local express website
