Complaint
| Product name | Eco-Friendly Insulated Tea Tumbler Bamboo Thermos Bottle Travel Mug | ||||||||
| Usge | kitchen ,Party, gift | ||||||||
| Material | bamboo | ||||||||
| Capacity | 12/16/22/32/34oz(customizion ) | ||||||||
| color | Carbonized bamboo Color | ||||||||
| Item | Dinnerware Coffee Cappucino Cup | ||||||||
| Origin | China | ||||||||
| Style | Fashion | ||||||||
| OEM | accept |
FAQ
Q1.Can the sample charge be refunded or deducted from the payment for goods?
A1:As long as the order is placed with us,yes.
Q2:Can the mould charge be refunded or deducted from the payment for goods?
A2:As long as the order quantity is big enough,yes.
Q3:What is your sample time?
A3:Usually,about 3-5 working days.
Q4:What is your mass production lead time?
A4:Usually,about 30-35 days.For a precise time,to case by case.
Q5:What is your MOQ(=Minimum Order Quantity)?
A5:Generally speaking,1000pcs per style,to case by case.
Q6:Can you do a custom logo on the products?
A6:Yes.We can do custom logos on the products by:embossing,foil-stamping,silk-screening,laser engraving.
Q7:Can we order the color we want?
A7:If your order quantity meets the MOQ of painting products,yes.For more information,please kindly contact our salesman.
Q8:What is your working time?
A8:Monday to Saturday,09:00-21:00(Beijing Time).If any emergency,we are reachable at any time by mobile phone.
Q9:To whom should we send our complaint about your product or service?
A9:Please kindly write down your complaint with all details and send to us.Our Complaint Handling Center will reply to you in 24 hours.
