Complaint
1) Send Etindge Team your requirements for video brochure, specifications below are required:
-Paper card size (Normal size is A5/A4/50mm*90mm business card size)
-Screen size (Normal size is 2.4/2.8/4/4.3/5/7/10.1 inches)
-Quantity (MOQ for batch is 50 pcs, for sample order is 1 pcs)
-Memory size (Optional memory size is 128mb/256mb/512mb/1GB/2GB/4GB/8GB/16GB)
-Battery volume (Optional battery volume is 500mAh, 1200mAh, 2000mAh, 3000mAh, 5000mAh, 8000mAh)
-Switch mode (Normal option is magnetic switch or button switch. Hall switch, human sensor switch and optical-control switch
are all available)
-Function buttons (Play/pause, volume up/down, last video, next video, fast forward/rewind, video selection buttons)
-Printing (Normal printing is CMYK 4C printing, printing with Pantone color will be more expensive. If you want to add other
printing effects on your video brochure, pls remind the sales of that)
-Your Design
(If you are not sure about any of them, pls just contact us directly for help)
2) Etindge video brochure sales team will send you a quick quotation according to your requirements.Meanwhile,our designer will
adjust your design into printable document,and send it back to you to check.
3) With everything well arranged, you need to send 100% payment for sample order or 30% deposit of batch order for production
and 70% balance payment for batch order before the package was sent out. You can find the lead time information in the chart
below.
4) Etindge sales team will keep you update of the package status. If there is any problem with the products or package,pls contact
us as soon as possible, we will always be responsible of the quality issues. Our warranty for video brochure is 1 year.
| Lead Time For Sample Order | Lead Time For Batch Order | ||
| Customized Samples | 5 working days | Below 200 pcs | 8 working days |
| Samples In Stock | 1-2 working days | 200-500 pcs | 10 working days |
| 500-3K pcs | 12 working days | ||
