Complaint
| Carcass | 16mm or 5/8in Particleboard/Chipboard |
| 16mm or 5/8in MDF(Medium Density Fiberboard) | |
| 16mm or 5/8in Plywood | |
| Door Panel | 18mm or 3/4in Melamine Finish |
| 18mm or 3/4in Lacquer/UV High Gloss Finish | |
| 18mm or 3/4in Wood Veneer | |
| 18mm or 3/4in Vinyl Warped | |
| 18mm or 3/4in Solid Wood | |
| Countertop | Quartz/Artificial Stone/Granite/Natural Stone |
| Hardware | DTC(Chinese Brand)/Blum |
| Accessories | Cutlery; Plate Holder; Drawer Basket; Dish Drying Rack; Magic Corner; Lazy Suzan; Spice Basket; Pull-out Dustbin; Flying Saucer and more… |
| Features | E1 Grade |
| Flat/Assembly Packing | |
| Anti Scratch and Corrosion | |
| Moisture-poof |
|
Q: How can I know your price?
A: The price is based on your specific request, so please provide information to help us quote the exact price to you.
1) Drawing, dimensions, quantity, and type;
2) Frame color;
3) Type of glass and thickness and color.
Q: What is the standard size of your products?
A: We are CUSTOM-MADE. We always make products according to buyer's dimensions.
Q: What is your delivery time?
A: 25-30 days after deposit and drawing confirmed
Q: What is your payment terms?
A: Normally,50% of total amount by T/T as deposit and balance before delivery.
Q: Do you have installers or can you send installation team to project site?
A: Normally, we provide you with installation manual or instructions. And we can send our installation team to job site if necessary.
Q: Could you provide free sample for testing quality?
A: Yes. The sample is available. But normally the client will be charged on the freight cost.
Q: Can you accept OEM or ODM service?
A: Yes, we can design windows and doors according to customers' specific requirements and accept customized designs.
Q: Are your products Certificated?
A: Yes, we will make our product tested and certificated if you required.
