Q1:Are you a trading company or factory?
A: Astar is a professional commercial kitchen equipment manufacturer with factory located in Baiyun District, Guangzhou, China. We have import and export rights & are able to provide one stop kitchen equipment purchase service for clients .
Q2:What product do you manufacture?
A:We mainly manufacture refrigeration equipment, including blast freezer, cake showcase, commercial refrigerator, ice storage, open shelf refrigerator, beverage showcase and so on.
Q3:What is the payment term?
A:We accept T/T, W/U, L/C, DP and so on.
Q4: Do you arrange for shipment to buyer's country?
A:Yes ,we will arrange for shipment to any place ,but all ocean freight and custom declare fee belongs to buyers side. We accept Ex-works in factory ,FOB Guangzhou . CFR destined port . CIF destined port.
Q5: What is the delivery time?
A: For bulk quantity, leadtime will be about 5~15 days after receipt of deposit. For sample, usually we have products in stock, please feel free to contact us for detail.
Q6: What is your warranty?
A: 24/7 after sales hot line service & one year sparepart warranty.