Complaint
FAQ
1. Do you have any warranty?
Yes, we have. 12 months warranty on host machine is given. 3 months free replacement warranty for handles, treatment heads, and parts.
2. How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. Best service will be offered.
3. What certification do you have?
All of our machines have the CE certification which ensures the quality and safety. Our machines are under strict quality management to ensure good quality. Because we fully understand that it will be a great trouble if machine have any problem during working at oversea.
4. Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with the instructions.
5. Why should you choose us?
Powerful factory, giving the competitive price and best technology support 12-years' experience in producing beauty machine, strong R&D 1 years-warranty and 8/24 online after-sale service CE Certification, the key for you to legally use and sell the machine Diversity of customized service, strong OEM & ODM capability available.
