Complaint
FAQ:
1.Q:Can I get some samples?
A:We are honored to offer you samples for quality check.
2.Q: Do you have the products in stock?
A:Yes , We have sample for several models now could supply to you.
3.Q: What's the delivery time?/span>
A:It usually takes about 30 days to produce an order from MOQ to 20FT container. But the exact delivery time might be different for different orders or at different time.
4.Q:Can I mix different models in one container?
A:Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
5.Q:How does your factory do regarding quality control?
A:Quality is priority. SENTWAY People always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
6.Q:What are your warranty terms?
A:We offer different warranty time for different products. Please contact with us for detailed warranty terms.
7.Q:What's the payment you accept ?
A: As usual our payment is 30%T/T as deposit and 70%T/T seen the copy of B/L. But we could also accept the payment such as L/C , Or PayPal .
