Complaint
| 1. The fashion, modern and concise appearance design makes the lighting fixture an artwork. |
| 2. Aluminum housing with surface anodized, outdoor long-term usage guaranteed. |
| 3. Tempered glass cover makes the multi-color light uniform. |
| 4. Screw fixation, easy installation and disassembly. |
| Voltage | AC90-240V, 50-60Hz |
| Power | 250W |
| Waterproof | IP65 |
| Material | Aluminum |
| LED Lifetime | 80,000-10,000 hours |
| LED Lamp | 24pcs 10W super bright led |
| PWM dimming frequency | 1KHz |
| Dielectric strength | 1.5KV |
| Insulation resistance | 2MΩ |
| Control signal | DMX512 |
| Control mode | Auto, Sound, DMX512 |
| Number of channels | 4/8 CH |
| Beam angle | 25 °40 ° |
| IP Rating | Waterproof IP65 |
| Size | 100X9X12cm |
| N.W. | 7.7KG |
| 1. Engineering is mature or not |
| If manufactories had already produced many times of this light, and their engineering is mature, their price will be less. But if their light is still in development, the price will be higher, because development need a major investment. |
| 2. Production capacity is powerful or not |
| If factory has great powerful production capacity, the materials prices will be less than others, then the price will be less too. For CYSTAGELIGHT, we manufactures this light more than 500pcs in one month, so our materials prices are less and stable. |
| 3. Materials are different |
| Different materials will cause different price. For example, lamp has ORSAM, , YODN, Chinese Lamp and so on; If you want lower price, we'll state to you which material we'll change, only if you accept that can we start production. |
| 4. The details are different |
| Different details in production also will cause different price. For example, for reducing the possibility of screw shedding at a maximum level, we will add the fixed glue before fixing screw. |
| Q1, We work only with factories. Are you? |
| Made-in-china has report on factory or trading company this supplier is. Please download the SGS report from our made-in-china mainpage. You can clearly see that We are the 100% real factories who has our own research&development, Sales, Accounting, Producing Department. So don't worry. You are working with the right supplier without paying extra money. |
| Q2, How am I sure that my money is safe with you? |
| First, You have Made-in-China this platform. They protect you. Secondly, Our company has our working license both in Guangzhou and Hongkong. They protect you. Thirdly, You can choose to pay by Paypal, It protects you. Fourthly, CYSTAGELIGHT is a company with more than 10 years experience in this industry. We protect you. |
| Q3, For the customs order, Can I just pay a deposit, Then you can start manufacture? |
| Yes, We accept 30% deposit first, Then 70% before shippment. |
| Q4, Where is your factory located? How can I visit there? |
| Our factory is located in Baiyun District, Guangzhou City, Guangdong Province, China, about 20 minutes away from Baiyun Airport,welcome to visit us anytime! |
| Q5, How about the delivery date? |
| For sample, we always have products in stock,we can within 3 days once get your payment. For small order, it takes 5-12 working days. For container, it normally takes 3-4 weeks depend on products types. |
| Q6, How to ship the goods? |
| By door-door express(such as DHL,UPS,TNT,EMS); By air freight(airport to airport); By sea(port-port). |
| Q7, How could you promise the quality? |
| First, we have IQC and PQC, OQC and products ,during the assembly,our QC team will control whole of the procedure.Quality is our life. Second, we have 1 year warranty for all our products, if you have any problems, please help to provide picture or video, we will provide free parts for any quality problem.We provide life-long after-sale service for our clients. |
