Complaint
FAQ
Q: How to get a sample, and what's the delivery time of sample.
A: You can search on our website to find the items you are interested and contact us to get the
samples. Free samples can be sent just pay the express fee. Within One week can be delivery to
you.
Q:How to Order.
or we can make you proforma invoice under your requirement.
We need to know the following information for your before sending you PI.
1). Product information-Quantity, Specification (Size, Material, Technological if need and Packing requirements etc)
2). Delivery time required.
3). Shipping information-Company name, Street address, Phone & Fax Number, Destination Sea Port.
4). Forwarder's contact details if there's any in China.
Q:Can we customize the products as our requirements.
A: Sure, We can customize the products for you if you provide the specification details.
Also Waterproof, Anti-fire, Anti-UV etc is available for the products.
Q:What's minimum quantity of an order of your goods.
A: Regular 500-1000 meters per design/color based on different products.
Q:What is the earlist time when you can make delivery.
A: 20-30 days except special factors like spring holiday etc.
Q:How to control quality.
A: 1).All the raw materials by IQC (Incoming quality Control) before launch whole process into the process after the screening.
2). Process each link in the process of IPQC (Input process quality control) patrol inspection.
3). After finished by QC full inspection of the products.
Q:How about the after-sale service.
A: We provide excellent after-sale service for each order, any problems we will take responsibility and solve for you. Three years quality guarantee for you.
