1. Q:How to chose the suitable model?
A: Please kindly advise your excavator weight or model, then we will help you to decide the suitable model.
2. Q:Is your size can be custome made?
A:Yes, we can custom made according to your requests.
3.Which payment your company accept?
A:We accept T/T, Western Union, L/C payment.
4. Q:Do you offer after-sale service?
A: Yes, we will offer you machine operation instructions. 6 months of warranty time for the motor will be offered to our customer dating from the receipt day. Besides, we will offer life long technical instruction.
5.Q:How To Order:
1. Please tell us the model with quantity and other requirement which you needed.
2. We issue the Proforma Invoice to you after confirmed the price and other details.
3. We arrange the order production upon receipt of confirmed PI and your deposit or original L/C.
4. After the goods is ready to ship, we will inform you the shipment date and other informations by email at the same time.
5. We will help to track your goods until you receive them safely.