1. Which countries your products are exported to? Our products are sold all over the world and with related certifications.
2.How about the warranty? All our products have one year quality warranty, during the warranty time, the spare parts replacement is free. And we provide life long time technical support and other assistance.
3.How to install your machine? Usually speaking, engineers will be sent to your factory to help to install and adjust the machines. We also have paper installation instructions and videos, teaching you till you command it.
4. Which export port you use? Any China ports.Commonly, we will use Shenzhen port. But it can be appointed as you like.
5.How about the payment terms and delivery time ? Payment terms for small machines: 100% T/T/ Western Union/Cash in advance. The big machines and big amount: 40% deposit, 60% before shipment (we will shoot total delivering process for customer's confirmation)and the related papers. You can pay by T/T,L/C, Western Union or other ways. The machine delivery time is within 45-90 days.
6.Is your goods with ISO9001 or CE certificate ? Yes, all our goods has ISO certificate. All machines are high quality goods.
7.What is your nature of your company:dealer or factory ? We are manufacturer with a big factory ,warmly welcome to visit our factory and contact us.