Complaint
Q1. What is your terms of packing?
A: Generally, we pack our goods in wooden pallet or wooden case. And we also can put your brand or LOGO on packaging after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery or 70% against copy of bill of lading. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take about 10-15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit. 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
