About us:
DK TESTING is a high-tech enterprise involved in researching & developing, producing, and sales of Storage Battery Measuring & Maintenance Equipment, EV Charging Station, Shared Power Swapping Station, Shared Mobility Solution. We provide the clients with the complete solution of storage battery service.
Products Category:
Battery Charging & Discharging Tester
Battery Testing and Recovery Equipment
Lithium Battery Intelligent Charger
E-Bike/E-scooter Charging Station
Shared Battery Charging & Swapping System
Intelligent Lithium Batteries
Battery-swapping E-bike/E-scooter and so on.
Why choose us?
- Beginning from 2005, we have achieved the leadership of our industrial
- Over 15 years of experiences
- Powerful function and superior performance
- Professional and strong R&D team.
- Technical leadership and advantage
- Advanced production technology and automatic assembly line
- Market verification and specialized users approval from over 50 countries
- Rich experience in market operation
- Professional after-sale service, lifelong after-sale service provided
Delivery
Sample order dispatched by express via DHL, FEDEX, TNT, UPS or any other express services you prefer to, also we can coordinate to send it to other agreed address in China for loading with your convenience
Normal order delivered by sea or air as per your instructions.
Equipment operation training & guidance
In addition to providing user manual and operation videos, after you purchase the equipment, we will also provide operation training and guidance support through telephone, email, video connection, remote connection and other ways, so as to ensure that you are proficient in the operation and use of the equipment. Our equipment is intelligent in design, rich in functions, and easy to operate. Make it easy for you to operate.
Warranty:
12-month warranty, lifelong after-sale service, and free technology service.
After-sales service
Very important: DK exporting division is the only official exporting department of DK TESTING. Anyone who obtains our equipment from a third party or through other channels may have the risk of not being able to obtain perfect after-sales & technology service. In order to enjoy better service and technology support, overseas users please purchase directly from the official exporting department of DK TESTING.
Free replacement parts will be provided during the warranty period, and we will dispatch the replacement parts to the user by DHL, UPS, TNT, or FEDEX at our account and guide the user to replace them via phone, email, or video. The modular design of our equipment makes it easy to install and replace
After the warranty period, the cost of replacement parts will be charged. If you pay for the replacement parts, you can enjoy a free warranty within half a year from the maintenance date for the same problem.
Lifelong free technology service provided by us, the users can advise malfunction and inquire the maintenance technology through the telephone, fax, email, and social media, etc.
Paid service
The conditions below not included in the free maintenance range, the company provide the paid service, kindly note:
- Do not operate or use as per the manual and cause the damage
- The instrument was disassembled or repaired by the non-authorized person by our company
- Unexpected factors or man-made causes the damage, such as the water inflowing, mechanical damage, falling, burning, and so on.
Complaint
