Complaint
| Different Types of Cold Storage Parameters | |||
| cooler room | -5~5 ºC | For fruits , vegetables , milk , cheese etc | 75mm,100mm panel thickness |
| freezer room | -18~-25 ºC | For frozen meat , fish , seafood , ice cream etc | 120mm,150mm panel thickness |
| blast room | -30~-40 ºC | For fresh fish , meat ,fast freezer | 150mm,180mm,200mm panel thickness |
The protective packaging of the Smart Packaged Unit:
1. Wooden box: fix the compressor and fan to prevent shaking
2. Bottom support: easy to load and unload to prevent packaging damage
The protective packaging of the PU Panel:
1, film packaging to prevent moisture, rust and transportation scratches
2. Four-corner cardboard protection to prevent impact
3, neatly placed, avoid shaking
Q:How long is the lead time?
A:Usually for units we need 35 days to produce. If it is a special voltage of 60hz, the production time needs to be extended by 5-10 days. Panels and other things usually we need 7-20 days depends on amount.
Q:What kind of technical support can you provide?
A:Both our sales and engineers can provide 24 hours online support. Panels are supplied with installation drawings. Installation manuals and electrical diagrams are included with the cooling system. Accessories support is available for all of our products.
Q:Can you send an engineer to the site to install?
A:At present, due to the epidemic, the cost of our engineers going abroad is too high. Returning from abroad requires up to 14 days of quarantine. We recommend that it is more cost effective to find a refrigeration engineer locally. We can provide full online technical support.
Q: Do you accept customization?
A: Since we are a factory, we accept customer's customization. If you need to use your brand, please provide the AI/PSD source file of the brand logo.
Q: Can you provide samples?
A: Hello, most of our products can provide samples. Sample fee and shipping fee will be paid by customer. Panel samples can be provided free of charge. Shipping is paid by the customer.
