Complaint
| SPCIFICATION | |
| Product name | outdoor spa bath bathtub whirlpool bath |
| Model | Macao |
| Size | 2100x2100x900mm |
| Jet pump | 2*3.0HP |
| Filtration pump | 0.35HP |
| Air blower | 400W |
| Control system | Balboa system |
| Thermostat heater | 3KW |
| Shell material | US Aristech Acrylic |
| Underwater Led light | Including |
| LED level light | 17 pcs |
| Filter | 1 piece |
| Ozone | 1 piece |
| SS Jets Total | Total: 64 pcs Hydrojets jets: 54 pcs Air jets: 10 pcs |
| Drainner | Including |
| Backwater block | Including |
| Air regulater | Including |
| HD FOAM | HD |
| Pillow | 4 pcs |
| Seat | 6 seats |
| Total Power | 8.16 KW |
| MOQ | 1 pcs |
| Packing | paper box with wooden pallet package or wooden package |
| Delivery terms | EXW, if need FOB or others, please contact us |
| Lead time | According to the quantity |
| Payment terms | 30% deposit in advance, 70% balance payment before shipment |
| Port | Guangzhou |
JOYEE was established in 2004 and locate in Foshan. And now we have strong manufacturing capacity and globally leading scale economies. Our market in bathtub, Soaking bathtub, Outdoor spa, Steam room and Sauna. With ISO9001
We can do custom made unique product for clients' special request.
Creat the bathtub you have always dreamed of with timeless style and ergonomic features
For fifteen year's hard trying, we have hundreds of clients from all over the world.We also have our mainly OEM clients from Europe market.
In particular it has 5 sanitary ware production lines and more than 100 worker producing about one million pieces of sanitary ware each year.
The advance bathtub production line produces 850,000 bathtubs every years.
Our bathtub is made of 4MM pure acrylic, Stainless steel frame and choose "LX" pump which with CE, UL and SAA certificate. Each bathtub must be pass water test 24 hours without leaking. Then package.
JOYEE believes that quality is the lifeline of a brand and therefore has put quality first since its very inception.
Q1 : What is your MOQ?
A: Normally our MOQ is 1 set/sets each item.
Q2 : What is your terms of delivery ?
A: EXW, FOB, (Nansha, Shenzhen , Foshan) are available .
Q3 : How long is your delivery time ?
A: Normally within 15 to 35 days after receiving T/T deposit, the specific delivery time depends on the order quantity and item.
Q4: What's your sample policy?
A: Samples are available, sample fee and and freight need to confirmed with us.
Q5: What's your payment terms?
A: T/T 30% deposit paid in advance, 70% balance before delivery or against copy of B/L .
Q6: Do you have certificate for your hot tub?
A: Yes, we have CE, RoHS, ISO9001:2008 certificate, and our CE certificate was tested by TUV company.
Q7: How can I get the specific price for one product?
A: A best quotation will be given according to you specific requirement, such as model, quantity, function etc.
Q8: How long is your product warranty?
A: 7 years for structure; 3 years on the spa shell, 2 years for electrical motor, control system and plumbing.
Q9: Regards to after sales service, would you supply the spare parts if broken ?
A: First, pls send us photos or videos so that we can analyze the problems and avoid them happen next time.
Second, if it is a non-human damaged spare part, we will provide the free spare parts to you.
Q10: How about the Volt and Hz?
A: Generally we produce 220-240V/380V, 50/60Hz
Q11: Can you tell me your market?
A: Our main market is European, North America, Australia etc.
Q12: How many sets can fit in a container?
A: About outdoor hot tub: 5-7 sets in a 20GP, 12-14 sets in a 40HQ. About indoor whirlpool: 12-15 sets in a 20GP, 21-27 sets in a 40HQ.
Q13: Do you support OEM Service ?
A: Yes, we can OME your LOGO in the product and develop new mold according your idea. We will be glad to be your manufacturer partner in China.
