| Q: | Are you a trading company or manufacturer? |
| A: | We are manufacturer. We produce faucets, bathroom accessories and some relative fittings. |
| Q: | What is the delivery time? |
| A: | Normally 30-40 days after received the deposit. |
| Q: | What is your payment term? |
| A: | T/T 30% deposit and balance before loading. Or L/C at sight. |
| Q: | Can I get samples to check the quality? |
| A: | Yes, we can provide the sample at the mass produced cost for you to check the quality, and will refund the sample cost when you place an order. |
| Q: | Can you print our brand on the product? |
| A: | Yes, we can laser your logo on the product, and package design can be customized. |
| Q: | Do you offer guarantee for the products? |
| A: | Yes, we offer 2 to 5 years warranty according to products standard. |
| Q: | What is your MOQ? |
| A: | Normally 500-2000pcs per item. Trial orders and further requests can be negotiated. |
| Q: | Shipping Port? |
| A: | Ningbo, China. |
| Q: | How do you make our business long-term and good relationship? |
| A: | We keep good quality and competitive price to ensure our customers' benefit;
We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
|
Complaint
