Complaint
| Motor | 36V/250W-350W Front/Rear Geared Hub Motor |
| (Model:100G-SMART-Q) | |
| 1. Brushless geared hub motor | |
| 2. Spoked with double-wall Aluminum rim. | |
| 3. V Brake/ Disc brake available | |
| 4. Rated speed=25KM/H 32KM/H. | |
| 5. Load≤150KG | |
| 6. Motor cable with waterproof connector | |
| Battery | 36V/10.4AH lithium-ion battery (LG cell 3200MAH) |
| All battery including fuse and BMS. | |
| Charger | AC 100V -240V 2AMPS smart charger |
| Controller | 36V/13A-15A intelligent brushless controller, low voltage protection =30V |
| PAS | Built-in motor |
| Throttle | Thumb throttle/Twist throttle for option |
| Display | LED /LCD Display for option |
| Braking | E-brakes levers or E-brake sensor for motor power cut off for option |
| Wiring | Waterproof harness or regular connection (Bullet/PP30 for motor and JST/DJ2.8 for other electric parts) |
1. Q:Can I place sample orders?
A: Yes, but an extra sample cost would be required depends on the product you choose.
2. Q: What's your delivery time?
A: For sample we usually delivery in 7 days after receiving your deposit if there aren't any special requests. And for quanitties the time would be longer.
3. Q: What's your payment term?
A: T/T 30% deposit before production and 70% balance before shipping or getting the copy of B/L.
4. Q: What's your warranty term?
A: We offer 1 year warranty for battery and 2 year warranty for other parts.
5. Q: Do you have products in stock?
A: Yes, we have some common parts in stock to ensure the delivery time.
6. Q: How do you control the quality?
A: We have QC people for items test at the end of production. Before the shipment, each part would be fully tested.
7. Q: OEM is possible or not?
A: Yes.
Any questions, please feel free to contact us.
