Complaint
| Product Detail: | |
| 1. Voltage: | DC12V-24V |
| 2. Current: | (DC12V): standby 110mA, operating 1A |
| 8. Lock Body Size: | 125x24x33mm, zinc alloy lock body with nickel coating |
| 9. Lock Plate Size: | 175x25x3mm, 304 304 stainless steel plate |
| 4. Bolt: | 304 Stianless steel bolt |
| 3. Coil Type: | pure copper coil, ultra-low temperature continuous work |
| 5. Open Method: | fail safe or fail secure |
| 6. Time Delay: | 0/3/6 sec; unlock time delay :6sec (If don't push the door after unlocking again automatically lock) |
| 9. Anti-intrusion: | provides reverse current protection |
| 10. Operating temp.: | -10 to +55°C (14 to 131°F) |
| 11. Suitable humidity: | 0 to 95% (non-condensing) |
| 12. Life time: | 50,000 times, max 2500000 times |
| Advance: | |
| 1. Holding patent | |
| 2. All metal mechanical structure, safe & durable | |
| 3. Pure copper coil, ultra-low temperature continuous work | |
| 4. Wide voltage DC12V-DC24V design for all security, building, fire power supply system | |
| 5. With automatic locking function, tamper lock | |
| 6. SUS 304 stainless steel bolt, anti-saw & anti-collision | |
| 7. With 10sec door sensor detection function; the lock won't automatically open if remove the magnet plate after lock 10 sec | |
| 8. One year warranty | |
| 9. OEM and ODM service welcomed | |
| Packaging: Neutral package, or color box (with MOQ requirement). | |
| Leadtime: Small quantity within 1-5 working days after receipt of remittance; A large quantity within 20~30 working days after receipt of remittance; OEM/ODM depending on the lead time of design confirmation and mold fabrication. | |
| Aftersales Service: 1. For the non-anthropogenic factors of product quality issues, Toplock offers one year warranty for all products, including the electric rim lock, electromagnetic lock, electric motorise lock, electric bolt lock and electric strike, exit button, bracket, access control, and power supply. The customers should be responsible for the material cost and the maintenance fees if the product is damaged under other circumstances. 2. During the warranty period, our factory will offer a free replacement. 3. Technical support will be always provided as one of the after-sales services. | |
| FAQ: Q1: Why should we trust your QC system? Or why choose you? 1. We have more than 15-year experience in electric lock manufacturing, with mature R&D, production, sales and after-sales service systems. 2. Quality control starts from the sample phase to the production phase. Quality control is executed in every aspect, such as material inspection/diecasting/polishing/plating/assembling/ packing, etc. This guarantees product quality and saves the customer's after-sales cost. Q2: Could you help me with the development, design, or customization of products? A: Yes, sure. We are capable of providing OEM/OEM service for our customers to gain their unique markets. Q3: What is your MOQ? For custom-made logo and brand packages, MOQ is 1000 sets; For Toplock's own neutral packages, MOQ is 10~100 sets. Q4: What's the payment term? T/T, Cash, or LC. Q5: What's the price term? EXW/FOB/CNF/CIF/FCA, depending on the customer's requirement. |
