Complaint
| FAQ |
| 1. How to Contact Us? |
| 1. You can chat with us via Trade Manager online. 2. You can choose your interested products and send us an inquiry here or by Email. 3. You can dial our telephone directly, and you will get our reply immediately. |
| 2. How to confirm the Product Quality before placing orders? |
| 1. If stock specifications, you can get free samples from us, and you only need to pay the express fee or arrange a courier to us and take the samples. 2. If OEM products, we will manufacture the products according to your specifications and requests, then send them to you to confirm |
| 3. How to start an order with us? |
| You can give us the P/O after confirming each other, We will send you Proforma Invoice |
| 4. Can I make a small order? |
| Yes, Our Minimum Order is 1kg, and it will be packed in a small bag, and an Aluminum foil bag, sealed. |
| 5. How do make a payment? |
| We accept payment by telegraphic transfer (T/T) and Western Union, PayPal. |
| 6. How long is the lead time? |
| We deliver goods within 3 days for small orders, 7-10 days for bulk orders. |
| 7. How is the after-sales service? |
| - Customers' Benefits as Our Working Goal and Reliable Quality as our Surviving Base - Customer Feedback is the source of our Business - Customer Recognition is the powder of our Service - We seriously promise here all of the products from RD Health Ingredients will definitely be 101% top quality. - If not, 100% refundable and offer compensation at once. |
