Complaint
| Printing Method | 24 Dot Matrix |
| Printing Direction | Unidirectional or bidirectional printing |
| Resolution | 180×180 DPI (Max.) |
| Print Speed | Max. 2.794 mm/s (19.8 lines/s) |
| Paper | Feed speed 100 mm/s (Max.) |
| Copy | Original+1 copy |
| Paper Type | Roll paper (normal paper, black mark paper, copy paper) |
| Paper Specifications | Roll paper model Common single-sheet roll paper Common two-sheet copy paper |
| Width 57.5 ±0.5 mm, 76 ±0.5 mm | |
| Thickness Single-sheet roll paper: 0.06 ~ 0.085 mm | |
| Two-sheet copy paper (single sheet): 0.05 ~ 0.08 mm, total thickness≤0.14 mm Diameter of paper: Max.: 40 mm | |
| Printing Width | Max. 63.4 mm |
| Line Spacing | 1/6inch, 1/8 inch, or by programmable in 1/360inch increments |
| Barcode | EAN-13, EAN-8, Interleaved 2 of 5, Matrix 2 of 5, Industrial 2 of 5, Code 39, Code 128 B, Code 128 C, NW-7 |
| Two-dimension Code | QR code, Chinese-sensible code |
| Emulation | ESC/PK2 |
| Ribbon Model | JMR138 (can replace ribbon core JMR215) |
| Life | 250000 characters |
| Cutting Method | Tear manually |
| Interface | This printer can be equipped with the following interfaces: |
| USB interface (micro) + Wi-Fi (802.11b/g/n) | |
| USB interface (micro) + Bluetooth | |
| Black Mark | Standard |
| Input Buffer | 36 KB |
| Environmental Condition | Operating Environment Temperature: 5 ~ 35ºC |
| Humidity: 25 ~ 80%RH (No condensation) | |
| Storage environment Temperature: -40 ~ 55ºC | |
| Humidity: ≤93%RH (40ºC, No condensation) | |
| Weight | Approx. 0.635 kg |
| Noise | <45 dB (A) (ISO7779 standard) |
| Control Panel | 2 Keys and 5 LED indicators |
| Physical Dimensions | 123 mm (Width) × 154 mm (Length) × 65 mm (Height) |
| Operate System | Windows XP/7/8/10; Android |
| Battery | 7.4V, 2600mAh Chargeable lithium battery |
| AC Adapter | Micro USB interface: DC 5V/2A |
| Energy Consumption | The printable length of 1time charge (25% print density) USB interface + Bluetooth≥35 meters; USB interface + Wi-Fi≥30 meters |
| Maximum standby time USB interface + Bluetooth≥55 hours; USB interface + Wi-Fi≥35 hours |
FAQ
1. Are you manufacturer?
Yes, we are manufacturers. We have been in PC/POS/Mobile Payment product & Solution since 2008. We can provide OEM / ODM customized service according to our customers' various application and demands.
2. Would you provide SDK for me?
Yes, we offer free SDK if you order sample. All the contents in a CD ROM with sample together.
3. What warranty for the products?
According to our warranty policy, we will provide 12 months warranty time from the shipment date for our all products (Excluded the consumable parts). As for the mass order, we will provide certain proportion spare parts or RMA machine for local service.
4. What is the minimum order?
We accept one piece for standard products. If require OEM, will see detailed requirements and confirm MOQ to you from our sales department.
5. Can we get the free sample?
Sorry, generally we would not provide the free sample. If the customer confirm the specification and price, they can order the sample firstly for the testing and evaluation. When they place the mass order, we can return the sample cost to the customers.
6. Do you accept Paypal?
Yes, we accept paypal. Besides, we accept Western Union, T/T, L/C Secure payment (Escrow Service from Alibaba) and so on.
7. What's the delivery time?
Generally, sample can be shipped in 2-3 working days after payment. For quantity, theleading time will be 1-4 weeks depend on exact quantity.
8.Which way to deliver the goods?
By Express: DHL UPS TNT FEDEX or ARAMEX EMS E-packing.
By Sea: Inform us the Sea Port to check which ship line.
By Air: Inform us the Airport to check which flight.
Or pick up by the customers.
9. What the after sale service?
a. Our all products will provide 12 months warranty;
b. Enough stock spare parts for guarantee;
c. Professional engineers provide 7*24 online service; If required, our engineers can provide local service in field;
d. As for the returned failure products, we will fix it and return to the customers in one week after we received it;
