Complaint
Here, you can find the full information about the products manufactured by us.
Our product range includes Hand dryer, hair dryer, baby changing station, soap dispenser, paper dispenser, grab bar, shower seat, recess panel, hand sterilizer, air freshner, sensor faucet, urinal flusher.
Maybe you have often come across our products in your daily life.
Whether you are drying hair in the hotel, drying hands in the toilet, wiping water away in the washroom, or washing hands at home-you can fully assure that the models bearing our logo will ensure a safe and hygienic environment for you and your loved ones.
Our engineers stringently check and test on various required parameters during the procurement process of these products to ensure that our available products are defect free and comply with the standard quality.
We place a particular effort to ensure that every single item in our product range is best used to help the world to be more sustainable.
We constantly work on product improvements as to keep satisfying the needs of the consumers.
Also capable of conducting modifications work and tailor make existing models to the precise requirements of our clients.
Please feel free to contact us for a detailed consultation on our product range.
Will help you to make an optimal choice which will fit your needs.
FAQ
1. Why the automatic soap dispenser can't make the liquid out? Is it broken?
A: Each dispenser is tested well before packing, so the dispenser is not broken.
Before adding the liquid into the automatic soap dispenser, please add some water into the dispenser to filter the inside air firstly.
Second, mix a bit water into the lotion.
Do care the installation height and location: Do not install it too close to the white/s.s basin(at least 30cm height)
2. The hand dryer doesn't work after a while.
A: Please firstly check if the voltage is stable, the plug is connected to the hand dryer.
Cool down it for several minutes, then turn on the power to try it again.(If it works continuely for a minute, if the temperature is too high, the hand dryer will stop working itself till the temperature is down)
If it still doesn't work, kindly adjust the sensor distance and have a try.
Generally, it will be the second reason.
3. The liquid out and have a leakage.
A: Please kindly check if the liquid is added too much over the liquid line. And check if the catridge is loosing.
