Complaint
SMT-011EX | 900L*900W*1900H mm | 1 person size | 1350W |
SMT-021EX | 1200L*1050W*1900H mm | 2 person size | 1750W |
SMT-031EX | 1500L*1200W*1900H mm | 3 person size | 2100W |
SMT-041EX | 1800L*1200W*1900H mm | 4 person size | 2700W |
SMT-042EX | 1500*630*1230*630*1500*1900mm | 3-4 person corner size | 2300W |
Q1:Are you a trading company or a manufacturer?
A: We are a manufacturer as you can see our workshop as above.
Q2 : How does your factory do regarding quality control?
-Establish quality standards for each product
-The quality standard training will be conducted to the employees once a month,Two quality trainings for quality inspectors
-The quality inspection department will check the products at any time during the production process
-Each sauna will be tested for more than one hour
-Defective products found during testing will be repaired,To ensure that all products are perfect before shipment
Q3:What types of payment term do you accept?
A:We accept Bank Wire, Western Union, L/C, MoneyGram, Credit card and PayPal.
Q4 : How long is your delivery time ?
A: 20 to 30 days after received payment or deposit.
Q5: What kind of quotations do you have ?
A: EXW, FOB, CIF are available.(Few regions accept DDP and DDU)
Q6: What kind of payment terms do you accept?
A: We accept T/T, L/C, Credit Card,Paypal and Western Union.
Q7: How long is your product warranty?
A: 2 Years after delivery.
