Complaint
FAQ
1. Q: Where is your company located? How can I visit there?
A: Our factory is located in xingtai City, Hebei Province, China. Welcome to visit us.
2. Q: What's the MOQ?
A: Our MOQ is 50CTNS
3. Q: Can I have my own customized product?
A: Yes. Your customized requirements for color, logo, design, package, carton mark, your language manual etc. are very welcome.
4. Q: Can I mix different models in one container?
A: Yes. Different models can be mixed in one container.
5. Q: What's the delivery time?
A: It will take about 25-40 days to finish an order. But the exact time is according to actual situation.
6. Q: What is the payment terms?
A: T/T, L/C at sight
7. Q: How does your factory carry out quality control?
A: We attach great importance to quality control.Every part of our products has its own QC.
8. Q: What certificate do you have?
A: We have CCC, CE (EN71, EN14765), SGS, ISO9001 etc. Also we can apply any certificate if you need if the qty is ok.
