Complaint
| model | heating area (m2) | amount of heat conduction oil (kg) | power and root number (KW*Z) | boiling time (min) |
| JCG50 | 0.45 | 20 | 3*3 | 10-15 |
| JCG100 | 0.58 | 30 | 4*3 | 10-15 |
| JCG150 | 0.88 | 45 | 4*3 | 20-30 |
| JCG200 | 1.13 | 55 | 5*3 | 20-30 |
| JCG300 | 1.43 | 65 | 6*3 | 20-30 |
| JCG400 | 1.75 | 75 | 8*3 | 20-30 |
| JCG500 | 2.00 | 120 | 8*3 | 20-35 |
| JCG600 | 2.3 | 160 | 9*3 | 20-35 |
| JCG1000 | 3 | 230 | 12*3 | 20-35 |
Package and delivery:
Our company:
FAQ:
Q1. What is your terms of packing?
A: Generally, we pack our goods in plywood case or carton package for small parts.
If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T in advance, 30% as deposit, and finish 70% balance payment before delivery.
We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take 3 to 4 weeks after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.
Q6.Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Our Service
| Please contact our After-sales service department in time within 30days after you received the cargo. | |
| Tel: 86-577-86821328 Time: 9:00 a.m.- 6:00 p.m. (Beijing time) | |
| Process | Please provide the copy of Sales Contract and describe the problems appeared. |
| Problems confirmation: | |
| Slight problem: | Please send the proof to our After-Sales Department, we will reply within two days. |
| Serious problem: | |
| a | We will dispatch our Quality and Problems Appraisers to make a confirmation. |
| b | Have a negotiation of the compensation and sign agreements |
| c | Our After-Sales Department will perform the duties as the agreements |
