Complaint
| Product name | Industrial caster wheel |
| Item No. | HT-08.060S |
| Material | Iron + NP |
| Wheel diameter | 2"/2.5"/3"/4"/5"(50/65/75/100/125) |
| Width | 17/21/21/27/27mm |
| Height | 71/91/101/117/154mm |
| Loading capacity | 30/35/45/55/65kg |
| Color | Black |
Q1:What's the minimum order quantity for the first purchasing?
A1:Gas spring:10000 pcs/size or total amount for your first purchase reaches USD10,000/order
Q2:How can we get to know the quality before placing an order?
A2:Samples are provided for quality test.
Q3:How can we get samples from you?
A3:Free samples are provided,you just to need take care of the freight by below three ways.
***Offering us the courier account
***Arranging pick-up service
***Paying the freight to us by bank transfer.
Q4:What's loading capacity for 20ft container?
A4:Max loading capacity is 22tons,exact loading capacity depends on the slide model you choose and the country you come from.For further information,please contact us.
Q5:How long is the delivery time?
A5:30-35 days after received the deposit.If you have special requirement on delivery time,please let us know.
Q6:What's the payment terms?
A6:Normally Bank transfer or other as your request.
Q7:What should we do if quality defects occurred after received the goods?
A7:Please kindly send us photos with detailed description by email,HT will solve it for you immediately,refund or exchange will be arranged once verified.
Q8:Is it possible to load mix-products in one container?
A8:Yes,it's available.
