Complaint
Payment
1.T/T and Western Union are accepted.
2.30% deposit before production and 70% balance before shipment.
3.All banking charges outside China are on buyers.
Shipping
1.Upon receipt of payment , delivery date will be in 15-30 working days.
2.By Air, by Sea or by Express (DHL etc).
3.Shipment cost will depend on the destination, shipment way and the weight of the goods.
Q1:Do you have manual or operation video for us to know more about the machine?
Yes, not only manual or operation video, 3D drawing also available to make as per your design,also the video we can make oftesting the material from our packaging machine if your packing goods easier for us to find from our local market.
Q2:How can I trust you for the first time business?
Please note our above business license and certificate. And if you don't trust us, then we can use Alibaba trade assurance service, guarantee your money, and guarantee your machine's on-time delivery and machine quality.
Q3:Is engineer available to serve oversea?
Yes, but the travel fee is paid by you. So actually to save your cost, we will send you a video of full details machine installation and assist you till the end.
Q4:How can we make sure about the machine quality after we put the order?
Before delivery, we will send you the pictures and videos for you to check the quality, and also you can arrange for quality checking by yourself or by your contacts in China.
Q5:Will you provides the door to door service?
Yes. Please offer us your final destination, we will check with our agent to see if it available, and most of the area is ok for us to clearing and sending in your countries.
