Q1: What is your advantages? A: 17 years experience. And we have rich experience in OEM for famous brands.
Q2: How do you assure the quality? A: Firstly, we have very strict raw material control system and QC policy. Secondly, all the goods before sending to you will face below extremely strict tests:
Explosion tests
Lifetime tests
Road tests
Domestic market texts
Lastly, our technical team is keeping researching to enhance the product performance.
Q3: What is your warranty? A: We give warranty for 12 months.
Q4: How do you solve the problems when claims happen? A: Based on our strict quality control and tests. Our claim rate is much lower than our competitors. Because, each shock that is sent to overseas market has gain our domestic market recognition. When a claim happens, you shall keep a detailed record for the claim details. Describe problem details. Take videos that can prove it. Make pictures of our tracking code on the shocks. We shall report this to our company and make team research according the details you provide. After confirm it is our goods problems, we will do according you requests. Considerable after-sales policy will eliminate all your worries.
Q5: Are you a factory or trading company? A: We are a factory located in Linyi City, Shandong Province, China. We are a professional manufacture with research&develop, production&sales ability. You may click to contact with our sales team to gain more information about our factory!
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