Complaint
| Brand | Ocitytimes |
| Model | HAPP 600 |
| Color | Red / green / purple / orange / yellow etc |
| Coil | Organic cotton coil |
| Tank capacity | 2ml |
| Battery capacity | 400mAh |
| Lasting puffs | About 600 puffs |
| Flavors | Different flavors available |
| Nicotine strength | 2% / custom |
| Resistance | 1.8ohm |
| Packaging | Small box + big box (10 pcs/box) |
| OEM & ODM | Highly welcomed |
Shenzhen Ocity Times Technology Co., Ltd. has successful foreign trading experience in North America, Europe, and Australia, their foreign trade revenue was around USD 1.92 million in year 2014.
> Certificates:
CE, RoHS, FCC, FDA, TPD, ISO 9001 etc.
> Experience:
-1-. OEM Service, both package and LOGO.
-2-. Electronic cigarette manufacture factories with areas of 2,000m2, 100+ staff.
-3-. E-cigarette customized manufacturing service provided.
-4-. World-leading technology, advanced production equipment.
> Excellent service on before-sale, on-sale and after-sale:
Quick Response, all your questions will be answered within 24 hours. Our motto is: "Quality first, Customer utmost". We have professional sales team, who are not only provide you with best service, but also guide you in case if there is any problem, we always give customers the most feasible marketing suggestions according to their own market mode.
> Quality inspection procedure:
In our company, 20% employees are QC/QA workers. We have six strict QC processes including:
-Incoming materials QC.
-IPQC (in process QC on patrol)
-LQC (line QC)
-Aging test QC(Before our batteries are going to FQC, 100% products will go through a 24hours aging test QC)
-FQC (final product QC)
-OQC (output QC before shipping)
10+ Years OEM/ODM Experience | 3 Factories, more than 6000 square meters |
100% Quality Inspection | CE, FCC,RoHS, MSDS, FDA, ISO 9001 etc Quality Certificarion |
24/7 Online Customer service | Your inquires will be answered in the first time |
98% Re -order rate | Factory price + Reliable quality + Fast delivery + Responsible service = Long term cooperation + Expand your business |
Q: Are you a manufacturer?
A: Yes, we own 3 factories with areas more than 6,000m², 300+ staff and 2 offices.
Welcome your visit!!!
Q: What's the MOQ?
A: 10 pcs for sample order. 1000-10000 pcs for OEM order accordingly.
Q: Can we get free sample with free shipping?
A: Normally we won't offer free samples, but we can apply free samples deducted from the bulk order.
Q: Can i print my logo or custom design on the vape device?
A: Yes, you can tell us your idea, we will make mock up for your reference.
Q: What's the process of custom packaging?
A: 1. Got your ideal packaging design
2. Create a template accordingly
3. Providing the template to customers for the design (Or customer provides the design with AI & PDF file for us to finish the design)
4. Pre-production sample arrangement
5. Sample is confirmed
6. Starting mass production after receiving your confirmation
Q: How to order?
A: Tell us the items, quantity and customized requirments, we will make an Proforma invoice for you to confirm.
| Before-sale service : |
· Solve all your questions patiently; · Offer the sample as you need; · OEM: highly welcomed |
| After-sale service: |
· We will make sure to offer the goods with Excellent quality; · We will deliver the disposable e-cigarette as soon as possible;: · Choose the best, fast and cheapest shipping way for you; · Tracking the information of shipping until you receive the goods; · We are always ready to solve your problems in 24 hours |
How to order?
1) Tell us the color, quantity and other information you request.
2) Proforma invoice (PI) will be sent to you as per your order information;
3) We will deliver the goods as soon as possible after your payment;
4) After receiving your goods, you also can get our professional after-sale service.
