Complaint
ABOUT PRODUCT :
MESH + ALUMINUM FRAME
Enjoy to have a good time with you friends in the Olso Series. Beauty, naturalness, innovation and craftsmanship are the key distinctions that define each piece in the Oslo collection.Contemporary styling is completely on trend, with simple stylish brushed aluminum and comfort outdoor upholstery.
| material | mesh + aluminum frame |
| color | color can be customized |
| model | can accept OEM or ODM |
| 1 | COVER COLOR | ANY COLOR IS AVAILABLE | |
| 2 | STRUCTURE | -FRAME: POWER COATING ALUMINUM -MESH FABRIC | |
| 3 | SUPPLIY CAPABILITY | 1000 SET/MONTH | |
| 4 | PACKAGE | CARTION BOX AVAILABLE | |
| 5 | EXCELLENT AFTER-SALES SERVICE | 1. 1 YEAR WARRANTY AGAIN THE MANUFACTURE DEFECT,OFFER LIFETIME CONSULTATION ON PROBLEMS OCCURRED FOR LOCAL MATERIALS 2. WE WILL PROVIDE 3% EXRA PARTS FOR PRODUCTS,NOT INCLUDING THE GLASS AND CUSHION 3. REPORT ON THE MAKING PROCESS 4. MARKERTING FEEDBACKS TRACING | |
| 6 | OTHER SERVICE | WELCOME TO OEM OR ODM |
| OUR COMPANY ADVANTAGE: | |
| LOW MOQ | 1 SET , Can accept mixed order more than 10 items |
| Fast Delivery | 15 Days , More than 20 items have regular stock |
| Flexible Loading | Client can choose which item to be loading urgently , and we can help look after the rest. |
| Customized | We can accept customize color ,fabric,material ,even can customize other model. |
| Product | We have outdoor sofa,outdoor dining set,outdoor swing chair,outdoor chaise lounge,outdoor daybed ,outdoor parasol. |
Q:What's your warranty for your products?
A:1-3 year, it is based on differenr material
Q, What's the minimum order?
A:MOQ for FOB trade terms must be 10pcs.If EXW Foshan or you have loading container in Foshan,1 piece is acceptable.
Q, Do you accept sample test for 1 piece to my country?
A:Yes, sample test is available, we charge 30-50% additional as the sample cost if you only order 1 pc, we will return sample cost when you repeat the order to the QTY of a 20'GP container
Q:What's the delivery time?
A:10-25 working days for sample: 35 days for 40HQ container
Q,How do I buy it and what's the payment terms?
A:For FOB or EXW terms, you can T/T to our company account after we confirmed the proforma invoice with all detailed description or Sales Contract. you can also via Alibaba Escrow to place order online, or by western-union.
Q:Do you make OEM?
A:Yes
Q,If i received imperfect products, What's the guarantee and after-sales?
A:we have the obligation to provide seaworthy packing material. but its also possible to damaged by other reasons such as inland transportation and improper loading and effected by external environmental factors for rattan and steel. we will try to help to cover an insurance against such possible effect factors. but if you found parts lost or painting fall off, please take photos and notes the problems. we'll re-send new parts to you. if you can not fix chair well, please refer to installation manual and email us, we will solve it for you as soon as possible.
