Complaint
| Category | Custom Enamel Pin |
| Material | Iron / Brass / Copper / Zinc Alloy etc. |
| Design | 2D/3D, one side logo or double |
| Size | As your request Common size @ 1/2"~ 5" |
| BackSide | Blank(sandblast) / Laser engraving / Engraving etc. |
| Shape | Square / Rectangle / Roundness etc. (customized) |
| Color Craft | Soft Enamel / Synthetic Enamel / Hard enamel / Printing |
| Logo | Stamping /digital printing / laser engraving etc. |
| Plating (Finish) | ShinyGold/Silver/Nickel/Brass/Chrome/Anti plating/Matt plating/Dual plating etc |
| Attachment | Rubber/Butterfly clutch / Safty Pin/Jewelry/Dulex clutch/Cufflink/Magnet etc. |
| Packing | Backer Card/OPP bag/Bubble bag/Plastic box/ Gift box etc |
| MOQ | 100pcs |
| Lead Time | Sample time: 5~7days Mass production: 10days |
| Shipping | FedEx / DHL / UPS / TNT etc |
| Payment | T/T , Western Union , Paypal , Credit card, etc. |
How can I get an accurate quotation?
You only need to send us your request in the following format:
• Send your design by AI, CDR, JPEG, PSD or PDF files to us.
• Size(mm / inches) ?___________
• Quantity?__________
• Delivery address (Country)?__________
• When do you need it in hand?__________
ACCESSORIES
PRODUCT PROCESS
COMPANY PROFILE
Our company created in 2010 and local at Kunshan City which is nearby Shanghai. We are one of the most professional gifts supplier in China,focusing on supply the promotion plan for our valued customers. From the small processing plants to a complete Group company, the team at Krell gifts Limited can meet all of your promotion business needs.
Q1: I am a novice foreign trade, how to finish an order?
A1:First of all, you can contact us by email
Our professional staff will give you answer any questions, or,you can direct online order according to their own requirements.
Q2: What's the order process?
A2: Submit design(you) > submit quotation(me) > confirm to order and pay set up cost (you) > Create artwork (me)> Approval (you) > full payment or a half payment(you) > Production + Shipping after full payment (me)
Q3: Can I get a product sample?
A3: Yes, of course. We will make sample after you paid set up cost. And we will take picture for your check.If you need physical sample, we will send you by freight collect.
Q4: I'd like to know the specific delivery process.
A4: We will provide you tracking number at the time of shipping. It could be following on internet.
Q5: I need some very urgent, how fast you can produce it?
A6: For most items, it will need only 4-7 days when in a rush. Depending on your item, we will check schedule and get a fastest production time for you.
Q6: I received, but it's wrong, how could I do?
A6-1: If the goods you received is same as the sample you confirmed, we don't accept refund.
A6-2: If the goods is different as the sample, we agree to remake for you freely.
