FAQ
1. Q: Are you a trading company or a manufacturer?
A: We are a professional manufacturer of all kinds of filter cartridges, housings and filtration systems. We provide you the total filtration solutions with our 25 years experience in the industry. Thanks for finding us here.
2. Q: May I have samples?
A: Sure, of course. Sample cost can be refunded if you place formal orders in the future.
3. Q: Can you make customized products?
A: Yes, of course if you can provide us detailed specifications or drawings. Our mission is make customer idea on the products and provide the customer satisfied solutions.
4. Q: Can I use our own designed package?
A: Yes, size, color, logo and packaging style all can be customized.
5. Q: What's your MOQ?
A: Normally, 500 PCS/item. Any trial order which is less than MOQ is warmly welcomed. If you have a trial order, please feel free to contact us so that we can make some shipping recommendation for you to save the cost based on the quantity you need.
6. Q: I am a small business owner, Can I buy from you?
A: Yes, you are warmly welcomed. To grow with our customer is our goal. We would like to grow with you together.
7. Q: What is your general lead time?
A: Normally 5-7working days for off-the-shelf samples and 20-25 days for bulk production.
8. Q: What certificate do you have?
A: Our factory is ISO9001/ISO14000/OHSAS18000 certified. We have NSF, CE, Halal etc certificate for the products we are manufacturing.
9:Q: How should I place an order?
A: Please kindly click"Contact now" or "Chat with supplier", Then our sales engineer will recommend you suitable products for your selection also give some valuable suggestion for your selection.
10:Q: Since you are famous, can I be your agent?
A: Welcome to join us, we are happy to have a further discussion with you. Let's work together to make the world cleaner, safer and more productive.
Complaint
