| FAQ |
| Where are you located? | We're located in Putian City, Fujian Province, China |
| Which countries do you ship to? | We ship worldwide to ALL countries. |
| Do you accept cusotm order? | Yes, we accept orders for custom sportswear such as apparel, hats or caps, or fabric related products. |
| Do you offer free sample? | Yes, we offer free sample if you want to place a bulk order, but you still need to pay for the sample at the beginning, the sample fee will be deducted away when you place the bulk order later on. |
| What if there is something wrong with my order? | Fear not! The Jizhi Trade crew is here to help. Simply drop us an email and we'll sort it out as soon as possible. Or you may drop us a message over Whatsapp or Skype too! |
| What's the MOQ? | Minimum order quantity starting from one, but the price varies depending on the order quantity. Basically the more you buy, the greater deal you'll get. |
| Are the prices listed include shipping fee? | No, the prices listed does not include shipping cost, therefore, please contact us and we'll work out the best delivery plan for you. |
| What kind of payment methods do you accept? | We accept T/T, Paypal, Western Union/Moneygram, Alipay, Payoneer, Veem, Credit Card wise and so on. |
| Do you accept Cash On Delivery (COD)? | We do not accept Cash On Delivery (COD). We support credit card (Visa and Mastercard) and Paypal (Visa, Mastercard, Amex, Discover, JCB etc) , Payoneer, Alipay, West Union payments. |
| How long does it take for you to ship the orders? | For non-custom orders, we usually ship them out in 3 days after you complete the payment. And custom orders will take around 7 to 14 days depending on the complexity of the order requirements. |
| What are the delivery services available? | We can ship via DHL/Fedex/UPS/EMS/ePacket/Hongkong Post/China Post/China Air Mail Post and so on |
| What's the time scale for delivery? | DHL/FedEx/ TNT/UPS | 5~10 days |
| Epacket/EMS/HongKong Post | 10~28 days |
| China Post/China Air Mail | 30~90 days |
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