Complaint
FAQ
Q: What parameters should we offer us for proper quotation?
A: Application, density, dimension, color, quantity, packing requirements.
Q: What are your payment terms?
A: T/T, L/C, West Union, Paypal, etc.
Q: What's your lead time?
A: 5 to 7 workdays upon getting DP?
Q: Are your samples free of charge?
A: Yes, Samples are arranged upon request within 3 workdays
Q: Can we visit your company to inspect products before delivery?
A: You are welcome to visit our company to inspect us and our products.
Q: What about your packages?
A: plastic bags, carton box, pallet package, etc
Q: Do you have design services?
A: Yes, we have R & D department, so we can make the new design according to your need.
Q: Can we have logo on the foam?
A: Yes ,please send us your logo artwork so we can suggest the best way.
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