Complaint
| Our Service |
| 1.Reply your enquiry within 24 hours. |
| 2.Payment model: T/T, L/C,Paypal and Western Union |
| 3.Many Shipping models: By Air, By Sea, Express(DHL, Fedex, TNT UPS...) |
| 4.Lead(Delivery) time: Normally 14 days after getting order |
| 5.Port of loading: Shanghai, Ningbo and Shenzhen. |
| 6.Guarantee Period : Within 12 months after shipment. |
| 7.Operating guide(Instruction)upon request. |
| 8.Customized drawing ,sample and package can be done. |
| FAQ |
| Q:What about the quality of your products? |
| A: Our production process is in conformity with ISO 9001:2008. All products we supplied are strictly tested by our QC department before shipment. |
| Q:Can you offer samples to test before placing one formal order? |
| A:Samples for test purpose can be presented free provided that you bear the shipping cost. |
| Q:How long is usually your delivery time? |
| A: Our delivery time is usually within 14 days after we receive your order . |
| Q:What's your Shipping Methods? |
| A: By Sea ;By air (Shanghai port ) ;or by UPS ,DHL,FeDex,TNT etc. |
| Q: Can you send a sample for us to develop? |
| A: Yes, we can. The samples can be delivered within 7 business days. |
| Q: Can we have our logo or company name to be printed on your products or the package? |
| A: Yes, you can. Logo and company name can be printed on our products . You can send us the artwork by email in JPEG or TIFF format. |
| Q: Is the MOQ fixed? |
| A: The MOQ is flexible and we accept small order in the first time as trial order. |
