Q: Do you provide samples? Is it free or charged?
· We'd like to supply samples for free if we have it in stock, but we don't pay freight.
Q: How long is your delivery time?
· Regarding inventory, it is 3 working days;
· For customized one, it's about 15-25 working days, depended on exact quantity and order date.
Q: Is it possible to customize special lens?
· Yes, to customize special optical element and coating are available here.
Q: How to pay?
· T/T, Alibaba online assurance payment, MoneyGram, West Union, Paypal and so on.
Q: How to ensure the safety of payment?
· VY Optics is a reliable supplier not only audited on Alibaba, but also on Made-in-China, reputation and quality is life of our company, and we support Alibaba Trade Assurance.
Q: How do you ship goods?
· Low value sample: EUB, E Express of China Post, which is cheap;
· Light weight parcel: DHL, FedEx, TNT, UPS, EMS, SF Express, China Post;
· Heavy cargo: by air or by sea, ship on pallet.
Our company enjoy a considerable discount owing to long-term cooperation with courier company.
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