Complaint
| Key Items | Specifications | |||
| Power | 22kW | 11kW | 7.4kW | 3.7kW |
| Voltage | 340~500V(3P) | 220~240V (1P) | ||
| Current | 32A a.c./16A a.c.(3P/1P) | |||
| Connector | Type 2 | |||
| Length | 5m or 7m | |||
| Working temperature | -35 to 50°C | |||
| Protection level | IP55 | |||
FAQ:
1,Why Choose us?
As a gold supplier we have a good reputation on our customers because of the good quality suitable price and good service.
2,Do you have additional after-sales service?
All our products have a basic warranty period of 1 years. Feel free to contact us in terms of specific requirements in your country.
3,Can we have a sample order?
Of course! Any sample order is welcome for testing and checking.
4,How about the warranty?
12 month
5, How should we do if the product is failed?
Just need to tell us the quantity and the problem, send us the failed image&video, if the problem caused by manufacturing quality, we will send new ones.
6,How about the shipment?
We usually ship by express(DHL,UPS,Fedex,TNT) or by air, for bulk order, we usually ship by sea.
7, What is your terms of payment?
T/T 50% as deposit, and 50% before delivery. We'll show you the photos of the products and packages before you pay the balance.
8,How about your delivery time?
Generally, it will take 3 to 7 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
9,Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
10,Do you test all your goods before delivery?
Yes, we have 100% test before delivery.
