Complaint
ELF BOX 14000
| Brand | ELF BOX 14000 |
| Puff | 14000 Puffs |
| Salt nic | 0% 2% 3% 5% Nicotine |
| Flavors | 10 |
| Bettery Capacity | 650mAh |
| Lead time | 3-5 days for ready stock,around 15 days cusyomize product |
10 Favor List:
1.Blue Razz ice
2.Strawberry Ice
3.Grape ice
4.Strawberry Watermelon
5.Mint Ice
6.Rainbow Candy
7.Donuble Apple
8.LUSH ICE
9.Peach Mango
10.Cherry soda
Welcome to Wakevape Factory. Wakevape production base locates in Shenzhen City. We have a strong R&D and manufacturing team with more than 5 years experiences in cigarette industry. Since 2017, Our factory has been focusing on variety of vapes from design,R&D,manufacturing to sales, providing clients with high-value products and service. Now we are one of the top players in the field, and abtain good reputation in the market. we have capability to provide high-standard products and service to clients all over the world.
Our Advantages:
- More than 5 years experiences;
- We have our own factory with 2000 square meter space;
- Pay more attention to our shop, we update new products regularly.
- We have been committed to providing customers with high quality products, competitive price, high quality service, a reliable credit standing is our tenet.
Q1:How to order?
A: Please kindly send us an email specifying the item, quantity, color or more specification to place an order.
Q2:How can I make the payment?
A:You can pay from T/T, Western Union.
Q3:Is OEM/ODM available?
A: Yes, it's available. Please send the AI details and we will make it only for you.
Q4:How to proceed the OEM logo product?
A:
1) send us the logo AI.
2) after receiving your confirmation of the logo, we will make sample and send it to you to check all the details.
3) After confirmation, we will make mass production.
Q5:How to replace the defective products?
A: If anything was damaged from transportation, please provide pictures or video for confirmation. New ones will be added to your next order.
Q6: What's the delivery time?
A:Our warehouse will send out the goods in 4 days. Normally the delivery time is 7-14 working days after payment.
Q7: What logistics do you ship through?
A:We use air transportation.It will take 3~7days for shipping (depending on the destination country) via UPS, DHL, Fedex, TNT, EMS, Air express, etc.
Q8: When will I be able to track my goods?
After the package is sent, you will receive an email notification containing the tracking number.
We will always track the goods until it safely reach to your address.
Q9: Are there any problems with the goods going through customs?
We will choose a professional logistics and transportation company to ensure that the goods pass the customs safely.
