Complaint
Q1: How could I get samples of your products?
A1:We would like to provide samples to you before the trial order on the condition that air freight is charged by you.
Q2: How much postage fee does it cost for the samples?
A2:Courier freight charge depends on the quantity, weight and carton size requested and on the area they are sent, we will need to know the exact sample requirements before quoting you the price in total.
Q3: Is your product good quality?
A3: we are certified by ISO 90001 and ISO 14001, our quality is leading the industry.
Q4:Why your price is higher than other suppliers ?
A4: Different products has different prices, although the same product which use different high-quality fabric and workmanship will have different price, as suppliers, we promise to provide not only the best quality,but also the best pre-sales and after-sales service for all the customers!
Q5: Can you give me a discount?
A5: We mainly do wholesale service,our company policy is that bigger quantity,cheaper price, so we will quote
you the best price based on your order quantity.
Q6: Can you use our logo and design?
A6: Yes, we can make OEM & ODM order.
Q7: What's your most commonly used payment method for orders?
A7: We accept terms of T/T in advance.30% deposit and 70% balance before delivery, or other payments we support.
Q8: Can we visit your factory?
A8: Yes, it's warmly welcome. We are always ready for everything in advance as necessary. Generally,customers will pay us a visit if agency relationship or business relationship was built with our company.
